Rules of How to Win Friends and Influence People

In this publication I will be showing the rules of the parts of the book "How to Win Friends and Influence People"

1. Do not criticize, condemn or complain.
2. Show honest and sincere appreciation.
3. Arouse in others a burning desire.

1. Take a sincere interest in others.
2. Smile.
3. Remember that for every person, their name is the sweetest and most important sound in any language.
4. Be a good listener. Encourage others to talk about themselves.
5. Always talk about what interests others.
6. Make the other person feel important and do it sincerely

1. The only way to win an argument is to avoid it.
2. Show respect for the opinions of others. Never tells someone that is wrong.
3. If you are wrong, admit it quickly and emphatically.
4. Start friendly.
5. Get the other person to say “yes, yes” immediately.
6. Let the other person do most of the talking.
7. Let the other person feel that the idea is theirs.
8. Honestly try to see things from the other person's point of view.
9. Show sympathy for the other person's ideas and wishes.
10. Appeal to the nobler motives.
11. Dramatize your ideas.
12. Tactfully issue a gentle challenge.

A leader's job is, among other things, to change the attitude and behavior of his people. Some suggestions to achieve it:

1. Begin with sincere praise and appreciation.
2. Draw attention to the mistakes of others indirectly.
3. Talk about your own mistakes before criticizing those of others.
4. Ask questions instead of giving orders.
5. Allow the other person to save his own prestige.
6. Praise the smallest progress and, moreover, every progress. Be "warm in your approval and generous in your praise."
7. Give the other person a good reputation so that they take an interest in maintaining it.
8. Encourage the other person. Make mistakes look easy to correct.
9. Make sure the other person is happy to do what you suggest.

Here we have finished the parts of the book and its rules.

This is like a summary, but I still recommend reading the entire book for more context on the rules.