Michael Liendo

Rules of How to Win Friends and Influence People

In this publication I will be showing the rules of the parts of the book "How to Win Friends and Influence People"

FUNDAMENTAL TECHNIQUES FOR DEALING WITH OTHERS

Rules

  • Do not criticize, condemn or complain.

  • Show honest and sincere appreciation.

  • Arouse in others a burning desire.

SIX WAYS TO PLEASE OTHERS

Rules

  • Take a sincere interest in others.

  • Smile.

  • Remember that for every person, their name is the sweetest and most important sound in any language.

  • Be a good listener. Encourage others to talk about themselves.

  • Always talk about what interests others.

  • Make the other person feel important and do it sincerely

MAKE OTHERS THINK LIKE YOU

Rules

  • The only way to win an argument is to avoid it.

  • Show respect for the opinions of others. Never tells someone that is wrong.

  • If you are wrong, admit it quickly and emphatically.

  • Start friendly.

  • Get the other person to say “yes, yes” immediately.

  • Let the other person do most of the talking.

  • Let the other person feel that the idea is theirs.

  • Honestly try to see things from the other person's point of view.

  • Show sympathy for the other person's ideas and wishes.

  • Appeal to the nobler motives.

  • Dramatize your ideas.

  • Tactfully issue a gentle challenge.

BE A LEADER: HOW TO CHANGE OTHERS WITHOUT OFFENDING OR RESENTING THEM

A leader's job is, among other things, to change the attitude and behavior of his people. Some suggestions to achieve it:

Rules

  • Begin with sincere praise and appreciation.

  • Draw attention to the mistakes of others indirectly.

  • Talk about your own mistakes before criticizing those of others.

  • Ask questions instead of giving orders.

  • Allow the other person to save his own prestige.

  • Praise the smallest progress and, moreover, every progress. Be "warm in your approval and generous in your praise."

  • Give the other person a good reputation so that they take an interest in maintaining it.

  • Encourage the other person. Make mistakes look easy to correct.

  • Make sure the other person is happy to do what you suggest.

Here we have finished the parts of the book and its rules.

This is like a summary, but I still recommend reading the entire book for more context on the rules.