Available for freelance work · Caracas, Venezuela

I automate customer service on WhatsApp and build the software your business needs.

I'm Michael. I help small, mid-sized and large companies reply faster and stop doing by hand what a system can do: AI WhatsApp bots, custom dashboards, and web and mobile apps connected to the tools they already use.

Message me on WhatsApp See case studies →

Trusted by

NQLN

Tizza La Victoria

Soluciones JM

Petch

Oriencoop

Case studies

Measurable results, not just pretty screens.

NQLN · Retail

From 7 hours to 2 minutes to answer every customer.

A WhatsApp bot that understands text, voice notes and photos, checks stock in Shopify and Odoo and validates payments. When it isn't sure, it hands the conversation to a person. Before, on the busiest days, some customers waited up to a week.

first reply: 2 min
people on chat: 10→3
saved per month: $2,100

nqlnstore.com

NQLN Store online

Simulation

Tizza · Education

An AI tutor already used by 430+ students.

A platform to study math, physics and chemistry. I built it alone, end to end: web, iOS and Android, with schools, roles and a teacher dashboard.

students: 430+
platforms: 3

tizza.app

Tizza screen: a student solving an exercise with the AI tutor

La Victoria WhatsApp bot and cash-flow dashboard with bank reconciliation. Operations went from 12 people to 3 while serving twice as many customers: US$2,700 less in payroll a month, for about US$150 a month in AI. Tech lead · 2025
Engrana ↗ My SaaS: a WhatsApp sales agent for shops. Own product · 2026
Soluciones JM Next.js ERP for a US client: inventory, purchasing and accounting. Frontend lead · 2024

See all projects →

Testimonials

What clients say.

We went from 12 employees to 3, and we serve twice as many people as before, faster. Processing everything that comes in is now extremely easy.

Victor Owner · La Victoria

Process

Simple and transparent from day one.

1
A 15-minute call

You tell me the problem. I tell you whether I can help and what to tackle first.
2
Progress every week

You see the product working with your real data while it's being built.
3
Launch and measure

In production with clear metrics. If something breaks, I fix it.

About

Almost 4 years building software real people use.

I work with TypeScript end to end and connect what I build to WhatsApp, Shopify, Odoo, Make and n8n. I'd rather understand the problem before opening the editor, and I say early when something won't go as planned.

I was tech lead at Vitrina Online and have worked with clients in Venezuela, the US and Chile. Native Spanish speaker, intermediate English (B2).